Effective Date: Apr 2, 2026
Southward Essentials LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect personal information that you provide directly to us when you place an order, contact customer support, sign up for marketing communications, or otherwise interact with our website. This information may include:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order details
We may also collect certain information automatically when you use our website, such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Provide customer service and respond to inquiries
- Send order confirmations, shipping updates, and other transactional communications
- Improve our website, products, and services
- Detect, prevent, and address fraud or security issues
- Payment information
- Send promotional emails or SMS messages where permitted by law
3. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers that help us operate our business, including payment processors, fulfillment providers, shipping providers, customer support tools, marketing platforms, analytics providers, and fraud prevention services. These service providers may only use your information as necessary to perform services on our behalf.
We may also disclose information if required by law or if necessary to protect our rights, property, or safety.
4. Marketing Communications
If you choose to receive promotional emails or SMS messages from us, you may opt out at any time by clicking the unsubscribe link in the email or following the opt-out instructions in the SMS message.
Even if you opt out of marketing communications, we may still send you transactional messages related to your order, account, or customer service requests.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to operate our website, improve functionality, analyze website traffic, and enhance your browsing experience.
You can control cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You may contact us to update or correct your personal information or to ask questions about how your information is handled.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Southward Essentials LLC
418 Sagittarius St Mission, TX 78572
855-211-6472
[email protected]